A taste of FAITH, a touch of LAUGHTER.
Dec 1, 2022.
I wrote this Aug 9, 2022, but didn’t post it for some reason. I just found it in my draft folder. It’s time to fix that…..
NB: Since the writing of this rant, I have had to accept the unhappy situation I outlined here, since the banks, and even the credit union I appealed to, were united in their unfortunate decision. I was locked out of my accounts in my stubborness until I eventually was forced to succumb for practical purposes.
I’m still publishing the rant. Perhaps some of you will identify with the frustration.
But God is good!
Aug 9, 2022,
2 step verification…..
Life has been busy! However, here I am catching up at last, posting this “Pet Peeve” story.
So tired of banks (two recently) blocking my online access unless I agree to 2 step verification. No option to refuse, or skip the step. Locked out.
It’s no longer good enough to have an account number and an ever increasingly complicated password. It’s no longer good enough to have several personal security questions. Now you need to give your mobile phone number for them to send you a text code to prove it is you, in case someone is pretending to be you.
Well, if the potential offender already hacked you, or your system, or is present with you forcing your hand somehow to access your account, what extra protection will a text message or even an email afford you?
It’s bad enough remembering my own password, but then having to memorize an unfamiliar numerical code from another page on my phone and carry that in my head (or scribble it down somewhere) to enter into the bank page….wow….just RIDICULOUS! Especially after you have just entered card info and a password!
I called in to one bank and a lady told me I could just use a browser to get in. Well, I said, that makes the phone app useless! In addition, I outlined all the previous comments I posted here. I was not a happy “camper”!!!! I let her know!
I later received an email asking for an evaluation of the call, so I sent a reply to complain about the online process, the lack of choice regarding personal risk, and the extra inconvenience of the 2 step authentication and it was gone next time I tried online access. I felt heard at least. The app is now open to me.
The bank I wanted to access today is an online bank only, so everything gets done online. There was not even access to message them, so I called in about it and was told that the alternative for most people is just using a phone call to do business that way. I wanted to deposit a cheque!!!!!
Usually once you are inside the online app, you just take a pic of your cheque and it is deposited right there and then. Job done! You can’t do that on the phone! The fellow was not very helpful saying there was no option. It’s a legal thing (the other bank said that too). I left him with the fact that though I had enjoyed the convenience of this bank to this point, I was no longer happy.
Well, I’ll have to go deposit the cheque elsewhere, I guess!
Footnote: Dec 1, 2022:
The original bank where I first lodged a complaint (my physical bank) which had opened the app to me in this story closed it soon after and I could not access it again without the 2 step verification! It was only a brief respite.
Anyone else frustrated with all this????
I confess my rather stubborn nature and ask that it be put only to good use, in a good cause, when necessary, and not just because I am frustrated and discomfitted by my circumstances. There is still so much that is GOOD in this troubled world! May I focus on that rather than the minor things that bother me that I cannot do anything about. May I rather rest in Your goodness, Your faithfulness, and the hope of heaven in eternity.
“Turn (my) eyes upon Jesus, and the things of earth will grow strangely dim, in the light of His glory and grace.”
8 Finally, believers, whatever is true, whatever is honorable and worthy of respect, whatever is right and confirmed by God’s word, whatever is pure and wholesome, whatever is lovely and brings peace, whatever is admirable and of good repute; if there is any excellence, if there is anything worthy of praise, think continuallyon these things [center your mind on them, and implant them in your heart].
Thankful for life lessons and for the words of scripture that still come alive and to our rescue when we need them most…..